Visiting patients at Owensboro Health Regional Hospital

Temporary visitor restrictions

Due to the World Health Organizations (WHO) declaring COVID-19 a worldwide Pandemic, we are enhancing our Patient Safety Policy effective immediately. See the current restrictions.

Information Desk

Health information deskPhone: 270-417-3118

Hours: 24 hours a day, 7 days a week

The Information Desk is located just past the main entrance. It is staffed by volunteers who will help you with patient information, directions, and amenities.

Visiting Hours & Waiting Areas

Download a map of OHRH and the Pleasant Valley Campus.

Waiting Room Atrium

General Visiting Hours
Sunday - Saturday, 5:30 a.m. – 10 p.m.

Overnight Visiting
Sunday - Saturday, 10 p.m. – 5:30 a.m.

  • Visitors must check in at the concierge desk in the main lobby, present picture identification and obtain a name badge and access card to operate elevators leading to patient rooms.

Mother-Baby Visiting
Sunday - Saturday, all hours

  • Visitors must check in on the third floor of the Mother-Baby Building, present picture identification and obtain a name badge to visit patients in Post-Partum, Labor, and Delivery, Nursery or NICU areas.

Regional Rehabilitation Center

  • Visiting hours begin at 4 p.m. on weekdays. Visiting is allowed all day on Saturday, Sunday and holidays.

Behavioral Health Unit

  • Visiting hours seven days a week, 6 - 7 p.m.
  • On Saturday and Sunday, visiting hours are 2 p.m. – 3 p.m. & 6 p.m. – 7 p.m.
  • It is necessary to limit visitors to two (2) visitors at a time. Four (4) total visitors maximum per hour session. Two (2) visitors may switch out at the half-hour.
  • Children must be 14 years of age to visit and must be supervised by a visiting adult.

Critical Care/ICU Unit

  • Four visitors or family members may visit the patient at one time. One family member may stay overnight with the patient.
  • Live plants and flowers should be sent directly to the patient’s home and not to their hospital room.
  • Children must be 14 years of age to visit and must be supervised by a visiting adult.
  • Critical Care/ICU is a locked unit that requires a photo ID to enter. A video intercom allows staff to see who is at the door. Each visitor must check in and receive a name badge upon entering the unit. A new badge is required for each day.
  • Please do not bring food into the patient’s room.

Waiting Areas

Phone: 270-417-3127

Our hospital offers much-improved waiting areas for families and guests. Our spaces offer comfortable furnishings, microwaves and coffeemakers, and big-screen televisions.

Hospitality Suites

Hospitality Suites BedroomPhone: 270-417-3118

If family and friends from out of town are planning to visit the hospital, they may be eligible for a discounted room in our Hospitality Suites. The suites are located on the first floor of the Pleasant Valley Center medical office building, which is connected to the hospital.

Our seven suites offer hotel-quality accommodations for guests and families. For more information call the Information Desk at 270-417-3118.

More information

Learn about patient and visitor amenities such as banking, dining, gift shops, phone, internet, mail and news services.

Manage Your Care

mychart login screen

With MyChart You Can:

  • Schedule appointments.
  • View upcoming appointments, test results, immunization records and summaries of medical visits.
  • Request prescription renewals.
  • Send a message to your provider.

Learn more about MyChart.