Published on October 26, 2016

Owensboro Health Earns Innovative Pharmacy Practice Award

Owensboro Health’s pharmacy department has been recognized at the state level, earning an award for innovation in pharmacy practice.

On October 14 at the Galt House Hotel in Louisville, the Kentucky Society of Health System Pharmacists recognized Owensboro Health with the Innovative Pharmacy Practice Award.

Owensboro Health received the award for work done on medication reconciliation in the Emergency Department at Owensboro Health Regional Hospital. The pharmacy was also recognized for use of pharmacy techs to provide services to patients.

Heather Haynes, director of Pharmacy, said her department has also been recognized by The Joint Commission during accreditation and that this award is a great achievement.

“We were compared against all the healthcare systems in Kentucky for this award. That's what makes this really special,” Haynes said. “Medication reconciliation is such a hot topic and it’s such a burden for healthcare facilities to figure out how they're going to do it in a safe way. Jason and Kristan have developed a process that makes it very efficient while capturing the largest percentage of patients.”

Haynes said the initiative was successful thanks to a team approach that goes well beyond Pharmacy.

“(It includes) our whole organization, with the support of ED staff, physicians and administration,” Haynes said. “It speaks to how our organization doesn't work in silos but comes together to create the best process and outcomes for our patients.”

About Owensboro Health

Owensboro Health is a nonprofit health system with a mission to heal the sick and to improve the health of the communities it serves in Kentucky and Indiana. The system includes Owensboro Health Regional Hospital, nationally recognized for design, architecture and engineering and the only hospital in the world to be designated a Signature Sanctuary by Audubon International, Owensboro Health Muhlenberg Community Hospital, the Owensboro Health Medical Group comprising over 180 providers in 25 locations, a certified medical fitness facility, and the Mitchell Memorial Cancer Center. Owensboro Health has been recognized for outstanding care, safety and clinical excellence by The Joint Commission, U.S. News & World Report and Becker’s Hospital Review. As the largest employer west of Louisville, Owensboro Health has 4,088 employees, and in FY 2015 saw 18,380 inpatient admissions and 823,072 outpatient encounters. A committed community partner, Owensboro Health provided grants of $702,924 in the last year to health, social service, education and arts agencies across the region. For more information, visit

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Our pharmacy staff is hard at work making sure the medications we use at Owensboro Health are safe and accurate. Pharmacy team members use advanced technology, training, and a system of safety checks to deliver reliability you can count on.

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