Owensboro Health Muhlenberg Community Hospital Installs New “care boards” In Patient Rooms
Owensboro Health Muhlenberg Community Hospital is installing redesigned dry-erase boards in patient rooms, adding new features to enhance clinical communication and patient satisfaction.
The new “care boards” make it easier for clinical staff and providers to communicate, while involving and empowering patients and families in the care process, said Debbie Bostic, RN, chief nursing officer for the health system.
“We believe the new boards are a tremendous improvement to the patient experience,” Bostic said. “They contain much more information than standard boards and were customized to fit the needs of patients.”
The care boards are designed to provide at-a-glance information about a patient’s care. This includes discharge plans, pain and mobility levels, dietary restrictions, daily goals and the patient’s care team. Graphic design specialists within the health system contributed by enhancing the visual appeal of the boards, making them more patient-friendly by adding brighter colors and graphics, said Joni Sims, director of nursing at Owensboro Health Regional Hospital.
“Over the past six months, we’ve molded the traditional whiteboard into a much more effective communication tool,” Sims said. “Everything listed on the board is based on patient and clinician feedback. This is information people really want and need to see.”
Boards have been installed in the emergency department and intensive care unit at Owensboro Health Muhlenberg Community Hospital, with more to be installed throughout the hospital in the coming weeks.
Contact: Brian Hamby, Director of Owensboro Health Marketing & Public Relations, (O) 270-685-7749, (C) 270-316-4274, Brian.Hamby@owensborohealth.org.