A Message to Our Community about COVID-19 - Owensboro Health

Published on March 23, 2020

A Message to Our Community about COVID-19

Thank you for taking COVID-19 seriously. The sacrifices you’re making during this time – closing businesses, cancelling gatherings and social distancing from those you love – are not in vain. These are incredibly important as we are doing all we can to slow the spread and flatten the curve of this pandemic.

As expected, Owensboro Health has begun providing hospital care to patients testing positive for novel coronavirus. We are working closely with local and state public health authorities as they follow their protocols for investigating and notifying any individuals who may have had exposure to an individual who tests positive.

Who Should be Tested?

It’s natural to be nervous and want to be tested as a precaution, but it’s not necessary. Not everyone needs to be tested. In order to preserve our supplies, personal protective equipment and the capacity to treat those who require hospitalization, we must limit testing to those highest at risk and those with symptoms. When we use those supplies for testing on those who are simply worried, it affects our ability to care for the patient who really needs it.

More than 80 percent of confirmed coronavirus cases are not severe. That means if you are experiencing mild symptoms that would not normally cause you to visit your doctor, you should simply stay home and self-quarantine. While there is no approved treatment for the virus, most people are able to fully recover at home.

State and Federal Guidance

Information on when to seek care is posted on the Kentucky Public Health’s website at kycovid19.ky.gov. You can also visit the CDC’s website, which provides guidance on who should be tested and information about what happens after a test takes place.

When to seek care

To ensure the sickest people receive care, help minimize the spread of infection and main resources, please follow the guidelines below when considering whether to seek medical care.

Stay home

Please stay home if you are experiencing any symptoms of COVID-19 but do not feel like you need medical care. 

Call for advice

If you are ill and concerned that it may be COVID-19, call the Coronavirus hotline at 877-888-6647 to speak to a nurse about next steps for testing. 

Seek care for emergencies

If you are sick and feel you have an emergency, our hospitals are safe and ready to serve you. 

Know Before You Go

If you still think you need testing, visit our Know Before You Go page for a self-assessment or call the Coronavirus Hotline at 877-888-6647 BEFORE seeking medical care. Trained nurses will answer your questions and, if needed, tell you how to get tested. You can also call your primary care provider for help assessing your symptoms. Owensboro Health providers offer virtual visits, so you don’t have to leave home.

Please do not show up at urgent care or the emergency department without calling the hotline first. However, if you do need emergency care, please call 911 or call the Emergency Department at 270-417-5911 when you are on your way and we will meet you outside to minimize risk of exposure.

We are overwhelmed by your support for our team members as they work the front lines against coronavirus. From the encouraging words and handmade signs to lift our spirits, to the numerous people stepping up to sew masks to keep us safe, we are reminded of the strength and spirit of the people we serve. We will establish drop-off sites for these items to make donating easier and to minimize extra traffic at Owensboro Health Regional Hospital.

Healthy At Home

Our team members are working tirelessly to keep our communities healthy. During these uncertain times we must all be good neighbors. Right now the best way to do that is by following these steps to protect yourself and your family:

  • Practice physical distancing.
  • Avoid contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a face mask.
  • Wash your hands often with soap and water for at least 20 seconds, especially after using the restroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Thank you, again, for your support as we work to fight the spread of COVID-19.

Thank you for your support

We have received overwhelming support from our community through words of encouragement, acts of kindness, donated face masks and so much more. While we must encourage social distancing, your attitude and kindness affirm that we are in this together.

© 2020