Published on April 04, 2017

Owensboro Health Muhlenberg Community Hospital Celebrates 365 Days Without A Serious Safety Event

Owensboro Health Muhlenberg Community Hospital is celebrating a safety milestone, with Tuesday, March 14 marking 365 days without a Serious Safety Event at that facility.

Dr. Bill Bryant

Dr. Bill Bryant, chief quality and patient safety officer at Owensboro Health, said a serious safety event (SSE) is an error that reaches a patient and causes moderate to severe harm. A 1999 report by the U.S. Institute of Medicine, titled “To Err is Human: Building a Safer Health System” found that as many as 98,000 people die each year from preventable medical errors. Since then, the goal nationally has been to improve safety to assure that these errors do not reach patients.

Dr. Bryant said Owensboro Health’s efforts to improve safety include participating in the nationwide Target Zero initiative, which aims to eliminate these events. As part of Target Zero, Owensboro Health has implemented system-wide use of Error Prevention Tools, which are meant to stop errors from reaching patients or prevent them from happening at all. Using the Error Prevention Tools can reduce the chance of an SSE reaching a patient by a factor of 10, Dr. Bryant said.  

The complexity of healthcare and the number of people involved in the care of a single patient make a year without an SSE a remarkable achievement, Dr. Bryant said.

“It is very difficult to go for 365 days without a serious safety event. This achievement reflects a culture of safety and reliability established by the leadership of Owensboro Health Muhlenberg Community Hospital and the team members’ use of the Error Prevention Tools to assure safety,” Dr. Bryant said.

Ed Heath, ScD

Owensboro Health Muhlenberg Community Hospital CEO Ed Heath, ScD, said he is proud of how the staff at his facility have embraced and fostered an organizational culture centered on safety.

“I think going over 365 days without an SSE is a testament to the daily focus our team of physicians and staff put into caring for and protecting our patients,” Dr. Heath said. “Our staff has embraced the concept of ‘Target Zero’ and the diligence it takes to get it right EVERY time.”

Owensboro Health Muhlenberg Community Hospital Chief Nursing Officer Kathy Mitchell said she is pleased with the commitment of all staff, from front-line caregivers to administrators, to making safety a priority.

“We can be proud of the success we’ve seen using these Error Prevention Tools. The first conversation I had with Dr. Heath when we first met was about patient safety. As a healthcare leader, the importance of building and sustaining a culture of safety weighs on me daily, but what could be more rewarding than eliminating patient harm and suffering?”



About Owensboro Health

Owensboro Health is a nonprofit health system with a mission to heal the sick and to improve the health of the communities it serves in Kentucky and Indiana. The system includes Owensboro Health Regional Hospital, nationally recognized for design, architecture and engineering and the only hospital in the world to be designated a Signature Sanctuary by Audubon International, Owensboro Health Muhlenberg Community Hospital, the Owensboro Health Medical Group comprising over 180 providers in 25 locations, a certified medical fitness facility, and the Mitchell Memorial Cancer Center. Owensboro Health has been recognized for outstanding care, safety and clinical excellence by The Joint Commission, U.S. News & World Report and Becker’s Hospital Review. As the largest employer west of Louisville, Owensboro Health has 4,088 employees, and in FY 2015 saw 18,380 inpatient admissions and 823,072 outpatient encounters. A committed community partner, Owensboro Health provided grants of $702,924 in the last year to health, social service, education and arts agencies across the region. For more information, visit

Learn More About Owensboro Health Muhlenberg Community Hospital

We have been serving the patients of Muhlenberg County since 1938. We look forward to providing you with excellent, quality care at our acute-care hospital or one of our nine outpatient clinics, including Rapid Care.

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