Published on December 21, 2022

Twin Lakes Earns Reaccreditation from The Joint Commission

The Joint Commission gold badge

Owensboro Health Twin Lakes Medical Center has earned The Joint Commission's Gold Seal of Approval® for Hospital and Laboratory Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a healthcare organization's commitment to providing safe and quality patient care.

Owensboro Health Twin Lakes Medical Center underwent a rigorous, unannounced onsite review on multiple dates. During the visits, a team of Joint Commission reviewers evaluated compliance with Hospital and Laboratory standards spanning several areas, including emergency management, environment of care, infection prevention and control, leadership, medication management, and rights and responsibilities of the individual.

The Joint Commission's standards are developed in consultation with healthcare experts and providers, measurement experts, and patients. They are informed by scientific literature and expert consensus to help healthcare organizations measure, assess and improve performance. The surveyors also conducted onsite observations and interviews.

"As a private accreditor, The Joint Commission surveys health care organizations to protect the public by identifying deficiencies in care and working with those organizations to correct them as quickly and sustainably as possible," says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. "We commend Owensboro Health Twin Lake Medical Center for its continuous quality improvement efforts in patient safety and quality of care."

"We are delighted to achieve this prestigious accreditation from The Joint Commission," said Ashley Herrington, Chief Executive Officer of Owensboro Health Twin Lakes Medical Center. "This award recognizes the tremendous work our team members do every day to provide high-quality, reliable, patient-centered health care to the community we serve."

Owensboro Health Twin Lakes Medical Center prepared for accreditation through a rigorous performance improvement program to improve safety and quality care. A specific example is the rollout of Target Zero, a safety culture program. Team members continuously train to use error prevention tools to reduce medical errors and increase safety.

"I am very proud of the staff for working together to prepare and achieve this esteemed accreditation," said Brittany Clemons, Director of Quality & Patient Safety at Owensboro Health Twin Lakes Medical Center. "It demonstrates our commitment to achieving the highest national standards in delivering quality, safe care to our community."

For more information, please visit The Joint Commission website.

Contact: Andria McGregor,  Marketing Specialist, (O) 270-259-9588 or Andria.McGregor@OwensboroHealth.org.

About Owensboro Health

Owensboro Health is a nonprofit health system with a mission to heal the sick and to improve the health of the communities it serves in Kentucky and Indiana. The system includes Owensboro Health Regional Hospital, nationally recognized for design, architecture and engineering; Owensboro Health Muhlenberg Community Hospital; Owensboro Health Twin Lakes Medical Center; the Owensboro Health Medical Group comprised of over 350 providers at more than 30 locations; three outpatient Healthplex facilities, a certified medical fitness facility, the Healthpark; a weight management program, and the Mitchell Memorial Cancer Center.

On average each year, we have more than 19,000 inpatient admissions, deliver 2,000 babies and provide the region’s only Level III NICU. Owensboro Health physicians perform nearly 33,000 surgical procedures, including nearly 150 open-heart surgeries. Our physicians and staff have 90,000 Emergency Department visits and more than 1.25 million outpatient visits annually. Visit our home page for more information.