Financial Assistance

Couple looking at paid hospital bills

If you are having difficulty paying your hospital bill, you may be feeling confused, frustrated, or even overwhelmed. At Owensboro Health, we're on your side.

Our assistance program is designed to help people overcome financial challenges. We are trained to find solutions for your circumstances and to always treat you with respect and courtesy.

To start getting help today, call 270-685-7501 or email us at

Applications & Policies

Financial Assistance Policy

Billing & Collection Policy

You can also pick up an application at the Owensboro Health Regional Hospital campus or at the Owensboro Health Business Center To have an application mailed to you, please call 270-685-7500 or email us at

Financial counseling is available at both locations from Monday - Friday, 8 a.m. - 4:30 p.m.

Eligibility Guidelines

Q. How do you make financial aid decisions?

A. We consider three factors: family size, income and the amount of your medical bills.

Q. What income level qualifies?

A. Incomes up to 300% of the federal poverty level are eligible for 100% financial assistance. A minimum of 80% assistance is available for incomes up to 400% of the federal poverty level.

Q. How much could I be eligible to receive.

A. For qualified applicants, assistance amounts could range from a minimum of 80% to a maximum of 100% of the patient responsibility.

Q. What if I don't qualify?

A. If you are uninsured, you receive an automatic 10% discount and could receive a total discount up to 35% (another 25%) even if you do not qualify for aid through our assistance program. We can also help you apply for Medicaid or Social Security Disability if you are a potential candidate.

Q. Is there a prompt-pay discount?

A. Any patient may receive a 10% prompt-pay discount for most out-of-pocket amounts.