Temporary Visitor Restrictions Owensboro Health - Owensboro Health

Temporary Visitor Restrictions

Visitor restrictions are subject to change at any time. Updated July 2, 2020.

Visitor restrictions are in place to protect the patients, providers and staff of Owensboro Health during the COVID-19 pandemic. We understand that these restrictions are difficult for patients and their families, however the visitation restrictions will help limit exposure inside the facility and allow for a safer environment for everyone. In accordance with updates from the governor, the following guidelines will be in effect until further notice.


  • In general, one designated visitor will be allowed per non-COVID patient
  • Visitors must pass a screening before entering our facilities
  • Visitors must wear a mask at all times while in our facilities
  • Visitors must maintain physical distancing standards
  • Visitors will be required to wash or sanitize their hands frequently
  • No one under the age of 18 will be permitted to visit

Current Visitor Restrictions

Outpatient locations and clinics

One support person is allowed for patients in the following areas:

  • Emergency Department
  • Outpatient surgery or procedures
  • Infusion unit
  • Outpatient clinic visits

One support person is allowed for outpatient diagnostics if the patient requires assistance.

Inpatient General Guidelines

While in the hospital, only one visitor will be allowed to visit the patient at a time.  For the safety of patients within the hospital, and in an effort to limit possible exposures, we ask that the designated visitor is the same individual throughout the hospitalization. Circumstances may arise that the designated individual must switch out with another support person, this is only allowed by exception and must be minimized only for needed support situations. Switching out of visitors for the purposes of short visits is not included in this exception. We know this is a difficult time for patients and families and this restriction is burdensome, however this requirement and request is for the safety of everyone.   

  • Visitors should remain the same visitor throughout the entire stay.
  • Visitors must stay in the patient’s room.
  • Visitors will not be permitted to visit patients that have tested positive or are suspected to have COVID-19.
  • Visiting hours are from noon to 6 p.m.
  • Behavioral Health unit visiting hours are from 5 to 6 p.m.

End-of-life Situations

  • Patients who are at the end-of-life may gain approval for an exception for 2 visitors at a time. This will be arranged through the patient's care team.
  • COVID-19 positive or suspected patients: At this time, for the safety of all, there will be no visitation allowed for COVID-19 patients. This restriction is for the protection of everyone.

Maternity Services and Pediatric Unit Visitor Guidelines

  • Two parents or caregivers of pediatric patients (including the neonatal intensive care unit) are allowed as long as they are not symptomatic.
  • No grandparents are allowed to visit at this time.
  • In labor & delivery and postpartum units, one support person (and one doula if applicable) is allowed.
  • Visitors must remain the same throughout the entire stay.

Transitional Care and Rehab Unit Guidelines

Transitional Care (9th floor) and Rehab Units (4th floor) are not allowing visitors at this time. This policy will be updated in compliance with government guidance for nursing homes and long term care facilities.

Clergy Visitation Guidelines

In-person clergy visits are not allowed at this time. Video chat options will be made available for those requesting a visit. Exceptions will be made for end-of-life care for patients not in isolation.

As always, family, friends and loved ones should use electronic devices and apps to keep in contact with patients whenever possible. (e.g. phones, FaceTime, Skype, etc.)

Additional Services and Information

  • Cafe services are open (limited seating capacity and take-out service)
  • Valet services available at the main entrance only
  • Outdoor seating areas are open

As always, family, friends and loved ones should use electronic devices and apps to keep in contact with patients whenever possible. (e.g. phones, FaceTime, Skype, etc.) 

We will continue to evaluate visitor guidelines and make adjustments as needed. 

What precautions are being taken to keep you safe?

  • All healthcare personnel and visitors are screened for COVID-19 symptoms (including fever) prior to entering the hospital or other Owensboro Health facilities
  • Everyone entering an OH facility must wear a facemask at all times
  • Personal Protective Equipment (respirators, face shields/goggles, gloves and gowns) are worn
  • Handwashing with soap and water or hand sanitizer gel is strictly enforced
  • Visitor restrictions are in place to reduce possible exposure to patients and staff. Current visitor restrictions can be found at OwensboroHealth.org/Visit.
  • All public areas are cleaned throughout the day using hospital-grade disinfectants (all patient rooms, patient care areas and equipment are thoroughly cleaned between patients using appropriate disinfectants. Additional cleaning using bleach products is completed in all rooms and areas occupied by a COVID patient)
  • Patients with COVID-19 are isolated from other patients in separate units
  • Patients scheduled for a procedure or surgery are tested for COVID-19 within 72 hours before their procedure. If they test positive, their procedure or surgery is rescheduled for their safety

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