Your Feedback Helps Everyone Get Better!

Tell Us About Your Visit

Whether you're here for an annual check-up or a hospital stay, we want you to be satisfied with your care at Owensboro Health. We appreciate any compliments or positive feedback you may have about your care. But we also want to address any quality or safety concerns you may have.

Should you feel at any time that we have not met your expectations, please let us know.

With your feedback, we can know what's working and what can be improved.

Call Us

You can speak directly with a representative on our team about a recent visit or experience. To do this, please call the Patient Experience Team at 270-417-5988.

Write to Us

Got a suggestion, concern or compliment to pass along? Send your comments using the form below for a prompt and courteous response.

Send Us Comments


eCheck-in lets you check in electronically for upcoming appointments through MyChart. If you need assistance with this or other functions of MyChart, call the 24/7 MyChart Support Line at 270-691-8700.

Step 1

One to Five Days Before Your Visit

Check-in for your appointment by logging into MyChart. Please perform your eCheck-In at least one day ahead of your visit to resolve any issues and save time the day of your appointment.

Step 2

You will see your upcoming visit at the top of your health feed. You can begin the eCheck-In process by selecting the green button.

MyChart echeck-in screenshot

Step 3

When checking in, follow the instructions provided. Enter, update, and confirm your personal information. You can also pay any copay ahead of time.

If you’re set to have a telehealth visit, there’s nothing more to do.

MyChart echeck-in steps screenshot

Step 4

Once all information is completed a message will appear listing any additional steps that may be needed. 

When you arrive for your appointment, please let the front desk know you have completed eCheck-in.

Additional Health Information

Before you visit us, you have the option of providing additional health information. While logged into your MyChart account:

  • Click the menu button and scroll to “My Record"
  • Click on the Health Summary section
  • Enter any health issues, medications, allergies, immunizations, or current preventative care