At Owensboro Health, our goal is to make it easy for you to understand and pay your bill. A list of all pricing information for Owensboro Health Regional Hospital can be viewed in person at the Owensboro Health Business Center or online on our Pricing Information page.
The Business Center is temporarily closed, and in-person bill pay is not an option. The Business Center will reopen for business beginning Monday, July 6. All customers will be screened for temperature and required to wear a mask.
You Can Pay Your Bill Over The Phone Using The Following:
- Check (account number and routing number required)
- Credit or debit card
Business Center Cashier
Mail Check Payments To:
P.O. Box 22600
Owensboro, KY 42304
- Personal check or traveler’s check
- Money order
- Debit and credit card (VISA, MasterCard, Discover and American Express)
Check your statement for details about payment-plan options, prompt-payment discounts, and more.
Owensboro Health simplifies the billing process for you. Our approach includes:
Understanding Your Bill
Filing Your Claim
- After your visit to Owensboro Health, we submit a bill (also referred to as a claim) to your insurance company. Your claim lists the hospital services you received during your stay.
- You’ll receive a letter confirming the information on the claim. This letter is NOT a bill.
- Once your insurance pays its portion of the bill, you may receive a report called an Explanation of Benefits (EOB) that shows how the claim was paid.
- Owensboro Health will then send you a bill for the remaining balance.
Why Do I Have Multiple Bills
Your total bill may actually arrive as several smaller bills, broken down by individual services performed, such as:
- Emergency (if you were seen in the Emergency Department, picked up by an ambulance, etc.)
- Pathology (laboratory tests for biopsies, infections or disease identification and staging)
- Anesthesia (if you were put under anesthesia for surgery or another procedure)
- Radiology (any X-rays, MRIs or other scans performed)
These bills may come from different providers and may be sent separately from your Owensboro Health bill. For example, you may receive a radiology bill from the lab that processed your X-rays, or an ambulance bill from the company that transported you to the hospital. While this may seem confusing, it’s necessary. This allows each provider to ensure payment for the specific services they provided.
Other Charges You May See
- Provider charges – In most cases, Owensboro Health providers are employed independently and generate their own bills for services they perform.
- Consultation charges – Your provider may consult with a specialist or other providers to help them treat your condition. One example may be a Radiologist who interprets X-ray results or a Pathologist who interprets lab results. Their charges are billed separately even though you may not have been seen directly by the consulting provider.
- Hospital charges – You may receive a bill from Owensboro Health that covers many different styles of services. Examples include surgical and testing procedures, pharmacy, medical supplies, nursing services and therapy.
For answers to your billing questions call 270-685-7500.